Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

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Corona Virus

If you have arrived back from an affected area within 14 days, follow the specific advice for returning travellers.  Find out more on

Late Patients
If you are late for your appointment, the reception staff will check with the GP to see if you will still be seen, however if you are more than 10 minutes late you will have to re-book. If you feel you must be seen, please speak to the receptionist who can update the GP.

Private (Non-NHS) Services

To avoid embarrassment, please note that services such as private medical examinations, insurance claim forms, BUPA/PPP claim form verification, some vaccinations, vaccination certificates etc. are outwith our NHS contract and a fee is therefore payable.

Details of the common charges are at reception.

Full payment is required before forms and certificates will be returned. 

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